This Privacy Policy explains what information the Lightning Bolt VMI mobile app for Android and iOS (the “App”) collects, how it is used and stored, and the choices you have. The App is provided by Lightning Bolt & Supply, Inc. (“we”, “us”, “our”).
1. Who this applies to
The App is intended for use by sales representatives and other personnel to whom we have issued an account. There is no public sign-up inside the App; accounts are created and managed by us. Some of the business information shown in the App (for example customer contacts named on an order) belongs to our customers and is displayed only to authorized users.
2. Information we collect
a) Account and sign-in information
- Your username and password, sent securely (HTTPS) to our servers when you sign in.
- Session tokens issued by our servers so you stay signed in and the App can refresh your session.
b) Your contact profile
- The Contact screen shows and lets you update your name, street address, city, state, ZIP code, phone number, email address and an optional profile photo.
- When you submit the form, this information (and the photo, if you added one) is sent to our servers and delivered to our staff.
c) Business data downloaded to your device
So you can work without a connection, the App downloads data assigned to you, which may include:
- customers and their ship-to locations (names, codes, addresses, phone numbers);
- the product catalog, including barcodes and part numbers;
- quotes, open orders and submitted orders (order and PO numbers, line items, status, shipping and tracking details, dates), including the name, phone number and email of the person who placed an order;
- account-receivable history (invoices, checks, credits) for your ship-to locations.
d) Orders you create
When you create an order, the App collects the customer and ship-to you choose, the PO number, tag, notes, scanned or typed barcodes, quantities and label requests, and sends them to our servers when you submit the order. You can also save an unsent order as a draft on your device and send it later; drafts are never sent automatically.
e) Information we do not collect
The App does not collect your location, contacts, microphone audio, advertising identifier or device identifiers, and does not include third-party advertising, analytics or crash-reporting services.
3. Device permissions
| Permission | Why the App asks for it |
|---|---|
| Camera | To scan product barcodes when building an order, and to take a photo for your contact profile. Barcode recognition happens on your device; only the resulting code is used. |
| Photo library (iOS) / photo picker | To let you choose an existing picture for your contact profile photo. The App only receives the picture you select. |
| Face ID / Touch ID / fingerprint / face unlock | Optional. If you turn it on, the App asks your device to verify you before opening a saved session. The check is performed by your device’s operating system; the App never receives or stores your biometric data. |
| Notifications (Android 13+) | To show the progress of the large data download (sync) while it continues in the background. |
| Internet and network state | To communicate with our servers and to know whether you are online or offline. |
You can change these permissions at any time in your device settings. Some features will not work without them.
4. How we use information
- to authenticate you and keep your session active;
- to provide the App’s features: viewing customers, open items and history, scanning and submitting orders, requesting labels, and sending your contact details;
- to let you work offline and to keep the downloaded data up to date;
- to process, fulfil and follow up on orders, and to respond to support requests;
- to protect the App and our systems and to meet legal obligations.
5. Storage on your device
- Secure storage. Session tokens, your saved sign-in details and the text of your contact profile are kept in your device’s secure storage (iOS Keychain / Android Keystore). Your saved sign-in details are used to refresh your session and your contact profile automatically.
- App files. Your contact photo, the offline data cache, and any unsent order drafts are stored in the App’s private storage area on your device, which other apps cannot normally access.
- Signing out. If you turn “Remember me” off, signing out also erases your saved sign-in details and profile from the device. If your session expires, saved sign-in details are also erased. The offline data cache and order drafts are kept after sign-out so you do not lose unsent work; they are removed when you uninstall the App or clear its storage.
- If you use iCloud, Google or other device backup services, App data may be included in those backups according to your device settings.
6. Sharing and third parties
We do not sell your personal information and we do not share it for advertising. Information is shared only as follows:
-
Our servers and service providers. Data you send from the App goes to our servers at
vmi-api.lightningboltandsupply.com, operated by us or by hosting and infrastructure providers acting on our behalf. - Google ML Kit. The barcode scanner uses Google’s ML Kit library, which runs on your device. Google describes how this library handles data in its disclosures for Android and iOS.
- Links you choose to open. The Links screen and order details can open external websites in your browser or other apps: our product catalog, a Google Forms page for new-customer requests, UPS package tracking, your phone dialer and your email app. Those services have their own privacy policies and we do not control them.
- Legal and business reasons. We may disclose information if required by law or to protect rights and safety, and as part of a merger, sale or reorganization of our business.
7. Security
The App communicates with our servers over encrypted connections (HTTPS), stores sign-in credentials in your device’s secure storage, and offers optional biometric unlock. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please protect your device with a screen lock and do not share your password.
8. Retention and deletion
Information on your device stays until you sign out with “Remember me” off, delete a draft, uninstall the App or clear its storage, as described in section 5. Information held on our servers (account details, submitted orders and contact submissions) is kept for as long as your account is active, and afterwards for as long as needed for business, legal and accounting purposes. The App does not have an in-app account-deletion function; to request deletion or correction, contact us as described in section 12.
9. Your choices and rights
- You can edit your contact profile at any time on the Contact screen.
- You can turn off camera, photo, notification or biometric permissions in your device settings.
- You can delete unsent drafts and sign out at any time.
- Depending on where you live, you may have the right to ask us to access, correct, delete or restrict the use of your personal information, or to object to certain processing. To make a request, contact us as described in section 12; we may need to verify your identity first.
10. Children
The App is a business tool and is not directed to anyone under 18. We do not knowingly collect personal information from children.
11. Changes to this policy
We may update this policy from time to time. The “Effective date” at the top shows when it last changed. Material changes will be posted on this page.
12. Contact us
Lightning Bolt & Supply, Inc.
Email: vmi@lbsbr.com
Phone: +1 (225) 272-6200